Version: 2026.04.23

Effective At: 23 April 2026

Cookie Policy

Effective date: 23 April 2026 Version: 2026.04.23

1. Introduction

This Cookie Policy explains how ANNUVELL uses cookies and similar technologies across its website, marketplace, store, school, and related services.

For the purposes of this policy, cookies and similar technologies include browser cookies, local storage, pixels, tags, software development kit identifiers, and other technologies that store information on or access information from a user’s device.

This policy should be read alongside our Privacy Policy.

2. What Cookies and Similar Technologies Are Used For

We use cookies and similar technologies for one or more of the following purposes:

• providing core platform functionality;
• maintaining session state and security;
• remembering user choices and preferences;
• measuring service performance and usage patterns;
• supporting analytics and diagnostics;
• enabling optional features, integrations, or personalisation;
• supporting marketing or campaign measurement where such technologies are used and lawfully enabled.

3. Categories of Technologies We Use

3.1 Strictly Necessary Technologies

These technologies are required for the operation, security, or integrity of the platform or for delivering a service that the user has explicitly requested. This may include technologies used for authentication, session management, basket or checkout continuity, security controls, fraud prevention, load balancing, or consent-preference storage.

Because these technologies are necessary to provide the service requested, they may be used without asking for consent where this is permitted by law.

3.2 Analytics Technologies

These technologies help us understand how users interact with the platform, including page visits, performance patterns, feature usage, navigation flows, and service reliability. We use this information to improve the platform and understand aggregate user behaviour.

Where required by law, analytics technologies will only be activated after valid consent has been given.

3.3 Preference Technologies

These technologies remember non-essential choices or settings, such as interface preferences or optional user-experience features.

Where required by law, these technologies will only be activated after valid consent has been given.

3.4 Marketing Technologies

These technologies may be used to measure campaign effectiveness, track referral performance, support advertising attribution, or help deliver relevant promotional communications or experiences.

Where required by law, these technologies will only be activated after valid consent has been given.

4. Consent and Control

Where the law requires consent for non-essential cookies or similar technologies, we will seek that consent before activating them.

Valid consent must involve a clear positive action. Continuing to browse the platform, silence, inactivity, or pre-ticked boxes do not by themselves amount to valid consent where consent is required.

Users may be offered the ability to:

• accept all non-essential technologies;
• reject non-essential technologies; or
• manage preferences by category.

We keep records of consent choices where necessary for compliance and auditing.

5. Withdrawing or Changing Preferences

You can change or withdraw your non-essential cookie preferences through the controls made available on the platform, where such controls are provided, or by adjusting relevant browser or device settings.

Disabling certain technologies may affect the availability or convenience of some features.

6. Third-Party Technologies

Some cookies or similar technologies may be placed or operated by third-party service providers that support functionality such as payments, analytics, embedded content, support services, or other integrations.

Where these third parties process personal data for their own purposes, their own privacy or cookie terms may also apply.

7. Retention of Preference Records

We may retain records of cookie and consent choices, including the date and time of consent, the categories selected, and limited device or session metadata, where this is necessary to demonstrate compliance, maintain preference choices, or manage withdrawals.

8. Browser and Device Settings

Most browsers and devices allow some control over cookies and similar technologies, including blocking, deleting, or restricting them. However, browser-level controls may not always distinguish between essential and non-essential technologies, and some platform functionality may no longer work correctly if essential technologies are blocked.

9. Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes to law, regulation, official guidance, or our use of cookies and similar technologies. The latest version will be published together with its effective date and version number.

10. Contact

Questions about this Cookie Policy or our use of cookies and similar technologies may be submitted through the published ANNUVELL contact channels.